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PUBLIC DATA DEFINITIONS

Teladoc Health KPI & segment coverage

Operating KPI and segment definitions available for Teladoc Health (TDOC) through the VizualStocks API.

TDOC13 metric seriesCatalog checked 2026-10-28

Active metrics 13

SEGMENT

Access Fees Revenue

Recurring revenue for giving members access to Teladoc provider networks, virtual-care platforms and chronic-care programs, generally billed per member, employee or active participant each month. It also includes periodic fees from BetterHelp paying users, while completed-visit fees and most hospital hardware revenue are reported as Other revenue.

accessFeesRevenue
Frequency
quarterly / annual
Reported history
Q1'17 — Q1'26
History endpoint
COMPANY KPI

Average Monthly Revenue Per United States Integrated Care Member

Total Integrated Care segment revenue divided by the average number of U.S. Integrated Care members during the period, expressed per member per month. Because the revenue numerator includes global and hospital-system activity while the denominator is U.S. membership, it is a management monetization metric rather than a pure U.S. subscription price.

averageMonthlyRevenuePerUnitedStatesIntegratedCareMember
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
SEGMENT

Better Help EBITDA

BetterHelp adjusted EBITDA from global virtual therapy, psychiatry and wellness services after direct costs and allocated advertising, sales, technology and administrative expenses. It is a non-GAAP segment measure and is not unadjusted EBITDA as the previous description implied.

betterHelpEbitda
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
COMPANY KPI

Better Help Paying Customers

Average number of global monthly paying users of BetterHelp therapy and psychiatry during the period, including people who pay out of pocket and those using insurance. This is a period average, not the period-end customer count stated in the prior description.

betterHelpPayingCustomers
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
SEGMENT

Better Help Revenue

BetterHelp Consumer and Other revenue, primarily from users who pay out of pocket for therapy, psychiatry and related wellness services. Despite the broad API label, the stored series excludes the separately reported Insurance Covered Services revenue and therefore is not total BetterHelp segment revenue.

betterHelpRevenue
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
COMPANY KPI

Chronic Care Program Enrollment

Total people enrolled at period end across Teladoc's chronic-condition management programs, which combine connected devices and supplies with mobile and web tools, clinical services and data support. It measures active program enrollment rather than the much larger population merely eligible for Integrated Care.

chronicCareProgramEnrollment
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
SEGMENT

International Revenue

Teladoc revenue generated outside the United States from Integrated Care virtual medical and enterprise services and BetterHelp therapy and wellness offerings. It is a consolidated geographic split, not a separate reportable segment.

internationalRevenue
Frequency
quarterly / annual
Reported history
Q1'17 — Q1'26
History endpoint
SEGMENT

Other Source Revenue

Revenue outside recurring access fees, predominantly fees for completed virtual medical, expert-opinion, therapy and specialty visits. It also includes hospital and health-system software implementation, licenses, and sales or rentals of telehealth devices such as carts, robots and tablets.

otherSourceRevenue
Frequency
quarterly / annual
Reported history
Q1'17 — Q1'26
History endpoint
SEGMENT

Teladoc Health Integrated Care EBITDA

Integrated Care adjusted EBITDA from Teladoc's virtual medical, chronic-care, mental-health and hospital technology services after direct costs and allocated sales, technology and administrative expenses. It is a non-GAAP segment measure and is not unadjusted EBITDA as the previous description implied.

teladocHealthIntegratedCareEbitda
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
SEGMENT

Teladoc Health Integrated Care Revenue

Revenue from Teladoc's primarily business-to-business virtual care portfolio, including general and specialty medicine, expert opinions, chronic-condition management, mental health and technology for hospitals and health systems. It includes recurring access fees, visit fees and enterprise software and device revenue.

teladocHealthIntegratedCareRevenue
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
COMPANY KPI

Total Visits

Completed virtual-care visits delivered through Teladoc's platforms during the period, including general medical, specialty, expert medical and behavioral-health encounters. It is service activity, not the number of unique patients or members with access.

totalVisits
Frequency
quarterly / annual
Reported history
Q1'17 — Q1'26
History endpoint
COMPANY KPI

United States Integrated Care Members

Unique U.S. individuals with access at period end to one or more Teladoc Integrated Care services through paid access-fee or visit-based arrangements. Services include general and specialty medical care, chronic care, mental health and expert medical opinions.

unitedStatesIntegratedCareMembers
Frequency
quarterly / annual
Reported history
Q4'21 — Q1'26
History endpoint
SEGMENT

United States Revenue

Teladoc revenue generated in the United States from Integrated Care virtual medical and enterprise services and BetterHelp therapy and wellness offerings. It is a consolidated geographic split, not a separate reportable segment.

unitedStatesRevenue
Frequency
quarterly / annual
Reported history
Q1'17 — Q1'26
History endpoint