SEGMENTOperation Services Gross Profit
Revenue from training, managed and on-site assistance and spare parts for operational Symbotic automation systems, less the labor and parts costs of providing those services. Gross profit can be negative at customer sites where service costs exceed revenue.
operationServicesGrossProfit - Frequency
- quarterly / annual
- Reported history
- Q4'20 — Q1'26
History endpoint ↗SEGMENTOperation Services Revenue
Revenue from training, managed services and on-site assistance that help customers operate Symbotic automation systems, plus spare parts sold to service those systems. Fees may be time-and-materials or fixed and generally begin after a system becomes operational.
operationServicesRevenue - Frequency
- quarterly / annual
- Reported history
- Q4'20 — Q1'26
History endpoint ↗SEGMENTSoftware Maintenance And Support Gross Profit
Revenue from technical support and software updates and upgrades for operational Symbotic systems, less the labor cost of the maintenance team providing those services. Profit generally expands as more systems enter long-term support contracts without a proportional increase in support cost.
softwareMaintenanceAndSupportGrossProfit - Frequency
- quarterly / annual
- Reported history
- Q4'20 — Q1'26
History endpoint ↗SEGMENTSoftware Maintenance And Support Revenue
Revenue from technical support, updates and upgrades to software licenses for operational Symbotic automation systems. Contracts range from one to 15 years and the substantial majority run for 15 years, usually billed quarterly or annually in advance.
softwareMaintenanceAndSupportRevenue - Frequency
- quarterly / annual
- Reported history
- Q4'20 — Q1'26
History endpoint ↗SEGMENTSystems Gross Profit
Revenue from designing, assembling and installing Symbotic's warehouse-automation hardware and essential software, less direct materials, installation labor and related depreciation. Profit depends on deployment volume, project execution, contract pricing, tariffs and warranty costs.
systemsGrossProfit - Frequency
- quarterly / annual
- Reported history
- Q4'20 — Q1'26
History endpoint ↗SEGMENTSystems Revenue
Revenue from designing and installing Symbotic's robotic warehouse-automation systems, which combine hardware and essential software to move, store and sort cases and individual items. Most revenue is recognized during deployment, either over time as costs are incurred or at final customer acceptance when acceptance is uncertain.
systemsRevenue - Frequency
- quarterly / annual
- Reported history
- Q1'21 — Q1'26
History endpoint ↗SEGMENTUnited States Revenue
Revenue recorded by Symbotic operations in the United States from automation-system deployments, software support and operating services. Geography is based on the physical location of the operation recording the sale, not necessarily the customer's headquarters.
unitedStatesRevenue - Frequency
- quarterly / annual
- Reported history
- Q4'20 — Q1'26
History endpoint ↗